Product Manager • Fintech • SaaS

Building products that unlock trust, access, and adoption.

I’m Damilola Ajiboye, an impact-driven Product Manager with experience across digital banking, B2B SaaS, and community platforms. I move from insight to roadmap to shipped features — with clear metrics and stakeholder alignment at every step.

User-centred strategy Experimentation & discovery Delivery with cross-functional teams
Explore My Work Download Portfolio Deck

Where I add the most value

From idea to shipped product — anchored on measurable outcomes.

Fintech & Digital Banking

LIT App • FirstMobile • Payment gateway

Translated customer pain points into digital journeys for payments, virtual cards, and self-service features, collaborating closely with designers, engineers, and compliance.

B2B SaaS & Operations

PortsConnect • TraceSavvy • Project Tracker

Designed tools that give leaders portfolio-level visibility and field teams clear workflows — improving resolution times and decision-making.

Community & Creator Platforms

Membscribe • EventPadi • EonCanvas

Built and iterated platforms for events, memberships, and artists, focusing on retention, engagement, and sustainable monetisation for communities.

Insight-Driven Decisions

Research • Analytics • Experiments

Combine interviews, usage data, and structured experiments to prioritise what to build next, and to prove which changes actually move the needle.

Selected case studies

A snapshot of how I approach discovery, prioritisation, and delivery — with mockups showing the evolution of each product.

B2C / B2B • Events & Ticketing

EventPadi — My Events & Attendee Experience

Role: Product Manager · Focus: attendee journeys, event discovery, and organiser efficiency

  • Mapped the end-to-end flow from discovery → ticket purchase → check-in.
  • Standardised event cards and filters so users can quickly see time, venue, and ticket type.
  • Reduced organiser workload by automating reminders and attendee status updates.
UX flows Mobile app Onboarding & retention

Visit EventPadi website →
View EventPadi on the App Store →
Built as part of a community suite alongside MemberPod and Membscribe.

EventPadi 'Events you are attending' screen EventPadi event detail and ticket view EventPadi announcements and updates screen

B2B • Appointments & Field Operations

PortsConnect — Scheduling & Ticketing for Service Teams

Role: Product Manager · Focus: booking flows, internal ticketing, and vendor coordination

  • Turned manual bookings into a structured appointment and ticketing platform.
  • Designed admin views for tracking open tickets, SLAs, and vendor performance.
  • Introduced mobile-friendly ticket views for field technicians, reducing back-and-forth calls.
Process redesign Ops visibility Mobile & web

View PortsConnect app listing →

PortsConnect booking home screen PortsConnect ticket list for technicians PortsConnect appointment details view

Enterprise SaaS • Portfolio Management

ProjectTracker (Prodome) — Portfolio-level Visibility

Role: Product Manager · Focus: PMO workflows, dashboards, and reporting

  • Defined a portfolio dashboard surfacing budget, disbursement, and completion at a glance.
  • Enabled navigation from portfolio → programme → project within a single information architecture.
  • Worked with engineers to make complex data readable for non-technical decision-makers.
Enterprise SaaS Dashboards Stakeholder reporting
ProjectTracker portfolio overview dashboard ProjectTracker projects table view ProjectTracker portfolio configuration screen

Additional case studies

Digital banking, QA work, and hands-on frontend builds for my own and client products.

Digital Banking • Innovation Lab

FirstBank Digital Lab — LIT App & FirstMobile

Role: Associate Product Manager · Focus: feature discovery, user journeys, and testing

  • Worked with product owners, designers, and engineers to refine journeys for payments, virtual cards, and self-service features.
  • Turned branch and call-centre feedback into actionable requirements that shaped the LIT App and FirstMobile roadmap.
  • Ran hands-on UAT on new releases, raising issues early and helping the team ship stable builds to millions of customers.
Digital banking User journeys UAT & QA

View public LIT App page →
View First Bills Pay payment gateway →

FirstBank LIT App home and cards FirstBank payment and transfer flows FirstBank virtual card and settings screens

Manufacturing • QA & Traceability

TraceSavvy — QA & Reliability for Factory Platform

Role: QA Tester (Contract) · Focus: recipe, lot, and stock traceability

  • Designed test scenarios around real-world factory workflows: recipes, batches, stock moves, and audit trails.
  • Logged issues with clear reproduction steps and impact, helping engineers prioritise bugs that affected production teams the most.
  • Fed usability feedback into the UI so operators could quickly find the right lot or batch under time pressure.
QA & testing Traceability Factory workflows

Learn more about TraceSavvy →

TraceSavvy dashboard with lots and stock TraceSavvy recipe detail view TraceSavvy stock movement traceability view

Creator Platform • Frontend Development

EonCanvas — Story-driven Artist Showcase

Role: Founder & Frontend Developer · Focus: portfolio UX, responsive layout, and storytelling

  • Designed and coded a responsive landing page and gallery that highlights artists’ work, stories, and calls-to-action for commissions.
  • Integrated simple forms and contact flows so curators and buyers can easily reach out to featured artists.
  • Iterated on layout, typography, and imagery to keep performance high while still feeling premium and cinematic.
HTML/CSS/JS Responsive layout Creator economy

Visit EonCanvas →

EonCanvas hero and navigation EonCanvas artist gallery grid EonCanvas artist story detail page

Local Services • Frontend Development

ET Services — Handyman & Removals Booking Experience

Role: Frontend Developer · Focus: service pages, booking UX, and trust signals

  • Built a single-page experience for handyman and removals services.
  • Implemented a simple booking flow (date picker + contact form) to reduce friction for customers requesting quotes.
  • Optimised layout for mobile users, who make up the majority of visitors searching for urgent repair and moving support.
Frontend build Service UX Conversion-focused

View ET Services site →

ET Services homepage with service cards ET Services handyman details and CTA ET Services booking form and date picker

Experience in brief

Product-facing roles across digital banking, B2B SaaS, community platforms, creator tools, and product quality.

QA & Platform Testing (Product Quality)
TraceSavvy & other contracts · Jan 2025 – Aug 2025 (Contract)

Designed test scenarios from real factory workflows (recipes, batches, stock moves), logged issues with clear impact, and fed usability feedback into roadmap discussions — helping make the traceability platform reliable and production-ready for operators under time pressure.

Product Manager, Community & SaaS
Membscribe · EventPadi · MemberPod · Jan 2022 – Present

Defined and iterated roadmaps for community-first platforms, simplifying how organisers run events, manage memberships, take payments, and communicate with members — with a focus on activation, retention, and smooth organiser workflows across web and mobile.

Product Lead & Community Programmes
EonCanvas (Passion Project) · Brighton United CIC · Oct 2022 – 2025

Built creator and community products that give under-represented talent better access to visibility and opportunities — from user interviews and story-driven landing pages to piloting programmes, managing key accounts, and supporting financial operations at Brighton United.

Product Manager
PortsConnect · 2022 – 2023

Led product work on an appointment and ticketing platform for field services — defining booking flows, internal ticketing, and dashboards that aligned business, engineering, and vendors around a single operational view and reduced back-and-forth between office and field teams.

Associate Product Manager, Digital Lab
FirstBank · Oct 2021 – Dec 2021

Contributed to LIT App, FirstMobile, and payment gateway initiatives — shaping user journeys, turning branch and call-centre feedback into requirements, and supporting hands-on UAT for features like payments, virtual cards, and self-service options.

Team Lead, Operations
FirstBank · Sept 2018 – Sept 2021

Led branch and IBPS operations, resolving complex customer issues and improving processes at scale. This operational foundation now informs how I spot friction, design digital journeys, and prioritise changes that reduce risk and effort for both customers and internal teams.

Let’s talk about your next product bet

I’m open to Product Manager roles in fintech, B2B SaaS, and civic / community products, as well as advisory and speaking opportunities.

Email Damilola Connect on LinkedIn